Youmalou Privacy And Cookie Statement

1. About Youmalou

Youmalou is a trade name of Youmalou BV and is located in Capelle a/d Ijssel under Chamber of Commerce number 68931077. Youmalou efforts are aimed at meeting the requirements of the GDPR and the privacy policy statement ('Privacy Statement') included here as good as possible to guarantee the confidentiality of your personal data.

2. Operation

Youmalou is responsible for collecting and using your personal information as described in this Privacy Statement. The Privacy Statement applies to users of this website ("Website").

3. Applies to following situations

In the following cases you may be asked to provide your personal information:

Contact - sending an email to Youmalou via the Website or calling the Customer Service Center with queries about Youmalou in general or a booking made via Youmalou. Gathered Personal data in this situation are not saved. The basis for the processing of these data is described in Article 6 paragraph 1 sub b and in some cases sub f GDPR, because there is a necessity for implementing the agreement whereby you are granted access to the website or because (if you don’t have an agreement with us) it is necessary for the representation of Youmalou justified business interests to be able to provide you with the best possible service.

Book and Manage
Booking and Management - during the booking process on the Website or via a telephone order and the management ofan order or booking. To properly process and manage the order and / or booking, the necessary personal data must be transferred (for example to the airline company, the car rental company, the hotel, the insurance company or other third parties involved). Youmalou only stores provided personal details of an order and / or successful booking which are necessary for successful managing the booking (name, home address, gender, email address, telephone number). Youmalou provides the service providers solely with the information necessary to successfully complete and/or manage the booking and which are mandatory in the context of legislation with the various local authorities, such as customs and immigration services. The bank or credit card details provided during the payment process are not processed or stored via the Website but transmitted in an encrypted and certified environment to the bank for authorizing the transaction and the final payment.

Newsletter - the moment you register for one or more of the newsletters from Youmalou, your email address will only be used to send you the relevant newsletter. If you no longer wish to receive the newsletter, you can stop the subscription at any time by unsubscribing via the indicated link at the bottom of the newsletter.

4. Transfer of data to third parties

Youmalou - where it is responsible for processing - does not provide personal information to third parties for marketing or otherwise without your prior consent unless this is necessary for the execution of the services of Youmalou or this is legally required by the competent authorities on the basis of justified legal provisions of Youmalou. In the event of causing deliberate damage, fraud or abuse of means of payment when using Youmalou property, including the Website, the available personal data will be used to take necessary measures.

5. Questions

Users of the Website having queries about our Privacy Statement can contact Youmalou. Our contact details are provided on the Website. At written request of customers, Youmalou will remove personal data from its file as far as possible and legally permitted. The customer has as well the possibility to change the provided information at any time. In such a case Youmalou can ask the customer to transfer the modification in the by Youmalou prescribed manner and in some cases, identification may be required. You can send questions and requests to:

6. Security

To guarantee the privacy of your personal data, Youmalou implements various measures of security. When you provide personal information via the Website during or after the booking process, this data is secured via SSL (Secure Socket Layers). Your recorded personal data is then stored behind a 'Firewall' for monitoring and protection against data leaks.

7. Use of website

When you make a booking or take an option, only the personal details of the booker and/or passenger(s) are processed on behalf of the agreement with the respective service provider in accordance with Article 3b. For the use of Cookies on the Website, we kindly refer you to the 'Youmalou Cookie Policy Statement'.

8. Disclaimer

Youmalou is entitled to modify the content of the Privacy Statement in the future without the visitor being informed. The implementation of the modification on the Website is sufficient in this regard. Youmalou therefore recommends reviewing this privacy statement regularly. This Agreement is governed by Dutch Law. Any disputes will be submitted to the court and judge assigned to this.

Youmalou Cookie policy statement

Youmalou uses cookies to optimize your booking process and user experience on this website through our web services (“Website”).

"Cookies are small text files that are temporarily stored by your browser (Internet Explorer, Firefox, Chrome, Safari, etc.) when you visit a website. Cookies ensure that the necessary information is remembered during the booking process and for in the digital shopping cart. Cookies do not contain personal information, such as name and address details and email addresses of users. Cookies are also used for analyses to improve the performance, operation and functionality of the Website. "

Cookies are not executable (they do not run programs) and can therefore not install any malicious files on your computer. If cookies are blocked, it might cause certain functions and services to stop working.

Cookies used on this website

The following types of Cookies are used on this website:

Cookies Description Default duration (Approx) Type
cookie_control_enabled_cookies This cookie is necessary to control if you selected one option in the cookie banner 1 year Necessary
cookie_control_consent This cookie saves all the options you choose in the cookie banner 1 year Necessary
i18n_redirected This cookie stores the language you selected 1 year Necessary

When you create or log in to a Google account, the cookies in the before row are stored on your computer in order to remain connected to your Google account when you visit their services again. While you remain with this active session and use plugins on other websites like ours, Google will use these cookies to improve your user experience.

1 year Necessary (if you login with google in other case, this cookies will not be installed)
APISID 1 year
CONSENT 1 year
HSID 1 year
LSID 1 year
NID 6 months
OTZ 2 months
SAPISID 1 year
SID 1 year
SIDCC 1 year
SID 1 year
__Host-1PLSID 1 year
__Host-3PLSID 1 year
__Host-GAPS 1 year
__Secure-1PAPISID 1 year
__Secure-1PSID 1 year
__Secure-1PSIDCC 1 year
__Secure-3PAPISID 1 year
__Secure-3PSID 1 year
__Secure-3PSIDCC 1 year
g_state 6 months
_ga It is a Google Analytics analysis cookie that is used to store the user's identification code, although the name of the cookie, the domain and the expiration time can be customized 2 years Optional
_gat_gtag_UA_141311857_1 This Google Analytics cookie is for analysis and is used to measure how users interact with our website. 1 year Optional
_gid It is a Google Analytics analysis cookie that is used to give a different identification code to each page and indicate the date. 1 year Optional